Proxy purchasing
Cross-border shopping — automated end-to-end
AI chatbot assists customers 24/7. Order placement, multi-marketplace integration, consolidation, and international shipping — one flow, fewer errors, faster delivery.
- Status
- Active
- Support
- 24/7 AI + human fallback
- Markets
- US · JP · KR · CN · EU
- Consolidation
- Regional hubs
Capabilities
AI shopping assistant
24/7 chatbot triages questions, searches catalogs, and drafts orders with human-in-the-loop override.
Order placement automation
Submit and track purchase orders across marketplaces; reconcile confirmations automatically.
Consolidation & shipping
Hub-and-spoke consolidation with tracked international shipping and landed cost breakdown.
Live landed-cost quote
Item price, weight, shipping, tax, and service fee combined into one transparent quote before purchase.
Consolidation warehouse
Multiple orders pooled at an overseas hub, repacked, and shipped together to cut freight cost.
Dispute & refund handling
Wrong-item, damage, and seller-dispute cases tracked to resolution with full message history.
See it live
From product link to doorstep — quote, purchase, consolidate, and ship in one flow.
Features
Multi-marketplace integration
Connect to US, JP, KR, CN retail platforms through a unified purchase object.
Landed cost calculator
Expose duties, taxes, and shipping up front so end customers see total cost before buy.
Dispute & returns workflow
Structured path for chargebacks, returns, and marketplace escalations.
AI chatbot order assistant
24/7 chatbot answers status questions, initiates orders, and escalates to a human agent when confidence drops.
Order consolidation hub
Multiple purchases pool at an overseas warehouse and ship together in one parcel to reduce per-unit freight cost.
Real-time order status
End customers track every purchase from marketplace checkout through consolidation and international delivery in one view.
Customers see the full landed cost up front, so disputes dropped and trust went up. The consolidation hub alone paid for the platform.
Built with
React 
Next.js 
NestJS 
Python 
Elasticsearch Use cases
Personal shoppers
Individuals buying from overseas retailers get AI-assisted order tracking, consolidation, and door-to-door delivery.
Resellers & small brands
Source products from multiple international markets; consolidate into bulk shipments to reduce per-unit landed cost.
Corporate purchasing teams
Procurement departments buying specialized equipment or materials from overseas suppliers with compliance documentation.
Reseller & dropship buyers
Bulk sourcing with per-order margin and consolidated shipping under one account.
Frequently asked
How is the final price calculated?
A live landed-cost quote combines item price, weight, freight, tax, and service fee before the customer commits.
Can orders be consolidated?
Yes. Multiple purchases are pooled at an overseas hub, repacked, and shipped together to lower freight cost.
What happens with wrong or damaged items?
Disputes are tracked to resolution with full message history and a structured refund workflow.
Which marketplaces are supported?
Any source reachable by product link — major US, JP, and EU marketplaces are the common cases.
Get started
Automate cross-border shopping with AI.
AI chatbot · Multi-marketplace · Consolidation — integrated. Contact us for deployment details.