Container dispatch
Cai Mep container dispatch — every leg tracked
TCCT runs order intake, contractor allocation, and a 15-rule SLA engine across the full container-leg lifecycle — with a driver app, port-service integration, and EIR management built for road, water, and multimodal moves at Tan Cang Cai Mep, Vietnam’s largest deep-water port.
- Status
- Active
- Modules
- Intake · Allocation · SLA · EIR
- Modes
- Road · Water · Multimodal
- Deploy
- Cloud / On-prem
Capabilities
Order intake & booking extraction
Create IMPORT, EXPORT, or TRANSSHIP orders in seconds — upload a booking PDF and vessel, ports, cutoffs, and container specs are extracted automatically.
Contractor allocation
Assign containers by customer preference, transport mode, and contractor availability, with zone-based routing and a magic-link confirm portal.
15-rule SLA engine
Customer confirm, contractor confirm, vehicle list, delivery, document cutoffs, EIR expiry, and empty return — fifteen deadlines auto-fired with real-time alerts.
Container-leg lifecycle
Track each container across up to six legs — empty pickup, road, water, road, empty return — with contractor-level assignment.
EIR & document management
Centralize Equipment Interchange Receipts, bills of lading, VGM certificates, and delivery proofs with AI-assisted extraction and audit trail.
Port & ICD service integration
Native support for terminal workflows — vessel ETD windows, terminal cutoffs, yard staging, customs handoff, and empty-pool reconciliation.
Driver mobile app
Field status updates, GPS journey tracking, and contractor leg visibility without a full system login.
Analytics & dashboards
Real-time order volume, SLA compliance %, contractor performance, container turnaround, and document-queue dashboards.
See it live
The dispatch dashboard — orders, container legs, and live SLA status in one operator view.
Features
AI booking extraction
A booking PDF becomes a structured order in about ten seconds, with 94–97% accuracy on well-formed documents — operator reviews and submits in one click.
Magic-link contractor portal
Contractors confirm assignments through a secure link with no account signup, auto-expiring after 72 hours — confirmation rates run 92–98% within the hour.
Multimodal routing
Pure road, road→water→road, and preload staging are built in; zone-based contractor discovery cuts dispatch time by around 60%.
SLA automation
Fifteen configurable rules per customer fire email, SMS, and in-app warnings 2–72 hours before any deadline is at risk of breach.
EIR & document hub
Centralize Equipment Interchange Receipts, bills of lading, VGM certificates, and delivery proofs with AI-assisted extraction and full audit trail.
Contractor performance dashboard
Real-time SLA compliance rate, container turnaround, and confirmation speed scored per contractor for fair allocation.
We dispatch hundreds of containers a day. The SLA engine warns us before a cutoff slips — missed deadlines went from routine to rare.
Built with
NestJS 
PostgreSQL 
Redis 
Next.js 
MinIO Use cases
Export consolidation
Consolidate containers across shippers, allocate to multiple carriers and barge operators, and publish every cutoff in one dashboard.
Import clearance & delivery
Receive containers on vessel arrival, assign local carriers, and monitor empty-return and EIR-expiry deadlines to completion.
Transship coordination
Coordinate inter-port transfers with vessel/barge assignment and 48-hour leg tracking across multiple carriers.
Frequently asked
How does booking extraction work?
Upload a booking PDF and the system extracts vessel, ports, cutoffs, and container specs in about ten seconds — the operator reviews and submits in one click.
Do contractors need accounts?
No. They confirm assignments through a secure magic link that auto-expires after 72 hours, so onboarding is instant.
What do the 15 SLA rules cover?
Customer and contractor confirmation, vehicle list, delivery windows, document cutoffs (VGM, SI, terminal), EIR expiry, empty return, and fee registration — each with real-time alerts.
Which transport modes are supported?
Road, water, and combined road→water→road, with preload staging and per-leg contractor assignment across up to six legs.
Get started
Dispatch every container — and never miss a cutoff.
Order intake · Contractor allocation · 15-rule SLA · EIR — integrated. Contact us for a deployment walkthrough.