Privacy Policy & Terms of Use – Woka.io

Welcome to Woka.io! We are a technology-driven company specializing in software development, IT outsourcing, and cutting-edge technological solutions. By accessing and using our website, you agree to comply with the terms and policies outlined below. Please read them carefully before proceeding.

1. Introduction 

Woka.io is a platform dedicated to providing technology services, software solutions, and outsourcing support to individuals and businesses. Our website serves as an informational and operational hub for our services.

2. Terms of Use

By using Woka.io, you agree to the following terms:

2.1. Usage Rights

• You may access, view, and use the content on this website for personal or business purposes.
• You are not allowed to copy, modify, distribute, or exploit any content without prior written consent from us.

2.2. Prohibited Activities

• Using the website for illegal activities.
• Uploading, sharing, or distributing content that is offensive, violates copyrights, or is harmful.
• Attempting to hack, spam, or distribute malware.
• Collecting users’ personal information without consent.

3. Privacy Policy

We are committed to protecting your privacy and personal data.

3.1. Data Collection

We may collect your personal information when you:

• Register an account or subscribe to our services.
• Fill out contact forms or request a consultation.
• Interact with website features or leave comments.

The information collected may include your name, email, phone number, IP address, and browsing data.

3.2. Purpose of Data Collection

• Provide and improve our services.
• Enhance user experience and security.
• Send updates, promotions, and important notifications.

3.3. Data Security

• We implement strong security measures to protect user data.
• We do not sell or share your personal data with third parties unless required by law or with your consent.

4. Content Policy

4.1. Website Content

• We strive to ensure that all information on Woka.io is accurate and up-to-date.
• However, we do not guarantee complete accuracy or suitability for specific purposes.

4.2. User-Generated Content

• Users are responsible for any content they post or submit.
• We reserve the right to modify or remove content that violates our policies.

5. Service Policy

5.1. Scope of Services

We offer a wide range of technology solutions, including:

• Custom software development.
• IT consulting services.
• Outsourced development teams and project support.

5.2. Quality Commitment

• We are committed to delivering high-quality services that meet technical and business requirements.
• However, we are not responsible for issues arising from improper use or external factors beyond our control.

5.3. Refund Policy

• Refunds may be granted in cases where service failures are caused by us.
• Each refund request will be reviewed based on specific conditions.

6. Warranty & Support Policy

6.1. Service Warranty

• Software solutions developed by us come with a specified warranty period.
• We will fix technical errors free of charge within the warranty timeframe.

6.2. Customer Support

• We offer support via email, phone, and ticketing systems.
• Response time is typically 24-48 business hours.

7. Intellectual Property Rights

• All content, logos, images, and assets on Woka.io are owned by us or licensed from third parties.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Liability Disclaimer

• We are not responsible for any damages resulting from the use of our website or services.
• In case of disputes, both parties agree to resolve issues through negotiations before seeking legal action.

9. Payment Policy

9.1. Payment Methods

• We accept payments via bank transfer, credit/debit cards, and online payment gateways.

9.2. Payment Terms

• Clients must complete payments before services are rendered, unless otherwise agreed.
• Failure to make timely payments may result in service suspension or termination.

10. Policy Updates

• We reserve the right to update these policies at any time without prior notice.
• Updates will be posted on our website, and we will notify users when necessary.