1. Who we are
Woka Vietnam Joint Stock Company operates woka.io and the associated logistics software products listed under our Services page. Our registered office is 161/1-3 Cong Hoa Street, Ward Bay Hien, Ho Chi Minh City, Vietnam.
2. Data we collect
- Contact details you submit through forms (name, email, company, phone, message content).
- Technical data from your browser: IP address, user agent, referrer, and pages viewed.
- Cookies for session continuity and analytics (Google Analytics 4 with IP anonymization).
3. How we use your data
- Respond to inquiries you submit through contact forms.
- Provide and improve our services and the woka.io website.
- Comply with legal obligations and protect our legitimate interests.
4. Sharing
We do not sell personal data. We share it only with trusted service providers (email delivery, analytics, anti-spam) under written confidentiality and only to the extent needed to operate the service. We may disclose data when required by law.
5. Security
We use TLS in transit, encrypted storage for sensitive data, and access controls on systems that hold customer information. No online system is perfectly secure, but we take reasonable precautions and continuously review them.
6. Your rights
You may request access to, correction of, or deletion of personal data we hold about you. Email info@woka.io with your request and we will reply within 30 days.
7. Cookies
We use a small number of cookies to support core functionality and to measure aggregate usage. You can disable cookies in your browser; the site will remain usable but some features may be degraded.
8. Terms of use
- The website and content are provided "as is" without warranty of any kind.
- You may not scrape, copy, or reuse content without written permission.
- We may update these terms from time to time; changes take effect on publication.
- Vietnamese law governs these terms; disputes are resolved in HCMC courts.
9. Contact
Privacy or terms questions: info@woka.io.